Job Information
Otis Elevator Company Specjalista ds. Obsługi Klienta w OTISLINE in Poland
Date Posted:
2024-05-28
Country:
Poland
Location:
Konstruktorska 13, Warszawa 02-673, Poland
Tytuł stanowiska
Specjalista ds. Obsługi Klienta , OTISLIN E
Twój zakres obowiązków:
Telefoniczna obsługa zgłoszeń o awariach urządzeń (windy oraz schody ruchome),
Komputerowa obsługa zgłaszanych usterek (rejestracja monitorowanie, zamykanie zgłoszeń w systemie),
Koordynowanie i monitorowanie procesu usuwania usterek przez pracowników działu Serwisu,
Informowanie klientów o procedurach usuwania awarii oraz udzielanie informacji o zakresie wykonywanych działań.
Nasze oczekiwania:
Doświadczenie w obsłudze Klienta na podobnym stanowisku – mile widziane,
Dyspozycyjność w zmianowym systemie pracy (6-14, 7-15, 10-18,14-22, 22-6; także w weekendy i święta),
Wykształcenie średnie,
Komunikatywność, empatia oraz otwartość,
Znajomości MS Office (w szczególności MS Excel) byłaby mile widziana.
To oferujemy:
Stałe zatrudnienie na umowę o pracę (umowa z agencją zewnętrzną HRO),
Praca stała na cały etat wg grafiku,
Elastyczny grafik godzin pracy,
Szkolenia, warsztaty oraz udział w ciekawych projektach,
Możliwość rozwoju zawodowego w strukturach firmy.
Benefity:
Dofinansowanie szkoleń i kursów,
Karty przedpłacone na święta,
Program rekomendacji pracowników,
Karta Multisport.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .
Privacy Policy and Terms:
Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.